Warranty

Manufacturer’s Warranty

At Overload Fitness, all products are covered by a Manufacturer's Warranty of 12 months from the date of receiving the product(s). Manufacturer’s Warranty covers defects that are the result of a manufacturing issue. Depending on the issue we will:

  • Repair or replace goods (or part of them)
  • Resupply or fix a problem with services (or part of them)
  • Provide compensation to the customer

When Warranty Does Not Apply

As per Australian Consumer law this warranty will not apply to product(s) if there is:

  • Any damage/defects to the product(s) through the misuse, excessive/abnormal use, abuse of the product(s)'s original intended purpose.
  • Any damage/defects to the product(s) through the use of another person, i.e. the use by anyone that was not the original purchaser, including but not limited to commercial and rental use.
  • Any damage/defects to the product(s) through improper installation, set-up and/or assembly
  • Any damage/defects to the product(s) through the storage and usage of product(s) outdoors
  • Any damage/defects to the product(s) as a result of accidents, natural disasters, lightning, fire, water, storms, wind
  • Any damage/defects to the product(s) as a result of general wear and tear, including, but not limited to, minor surface and cosmetic blemishes powder-coated/painted finishes or surfaces
  • Any damage/defects to the product(s) as a result of a poor and/or lack of adequate maintenance plan
  • Any damage/defects to the product(s) as a result of abusive, negligent, improper, and faulty storage, maintenance or handling by the customer. Abusive, negligent, improper, and faulty use and handling includes, but is not limited to, dropping of the product(s) onto any surfaces or other product(s), or similar.
  • Any damage/defects as a result of the customer's own private transportation of the product(s)
  • Any alterations, modifications, defective installations to a product(s) performed by the customer
  • Any unauthorised alterations, modifications, or repairs from an unauthorised party which may/may not interfere with the product(s)'s structural integrity
  • Any build-up/entry of foreign matter in/on the product(s) that may/may not cause the product(s) to be damaged/defective

Additional Information

Load Ratings

Load ratings must never be exceeded and should only be treated as a general guide. We do not manufacture any of the product(s) sold and all products sold are on the grounds of an 'as is' basis. Though we source our products from reputable suppliers and manufacturers, we are not liable for any injury caused due to weight loadings which have been supplied to us by the supplier/manufacturer.

Installation

We are not responsible for the installation of any product(s) sold. It is the customer's own responsibility to safely install the product(s) as per the manufacturer’s instructions.

Maintenance

Equipment purchased from Overload Fitness should always be inspected and checked by the customer prior to use. Always ensure all equipment is free from structural damage and/or worn parts. If there is an issue, contact our team immediately or this may void warranty. Product(s) should always be cleaned and wiped dry to prevent the perspiration and other foreign liquids/matter settling on/into the product(s) which may cause rust or damage to the equipment. If included, product(s) should also be taken care of according to the manufacturer's instructions.

Legal

Overload Fitness’ warranty, as stated, is in lieu of all other warranties, expressed, implied, or statutory, including those of merchantability and fitness for a particular purpose. The buyer shall pass on to any purchaser, lessee, or other user of Overload Fitness, the aforementioned warranty, and shall negate and indemnify Overload Fitness from any liabilities or claims of such purchaser, lessee, or user based upon allegations that the buyer, its agents, or employees have made additional warranties or representations as to product(s) preference or use. The remedies provided herein are the buyer’s sole and exclusive remedies. Overload Fitness shall not be liable for any indirect, direct, special, incidental, or consequential damages, whether based on contract, tort, or any other legal theory.

For further information or queries feel free to contact info@overloadfitness.com.au and we will do our best to reply within 24 hours.

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